FAQ & Troubleshooting
We've compiled some of the most common questions and tips we receive about Whereby Embedded.
You can check for service outages and issues on our status page:
We're currently aware of an issue with users running Avast antivirus. The "Avast Web Shield" feature conflicts with sites using port 443 and can cause video feeds to appear as black frames in Whereby. We're working with Avast on a way for them to account for this in their platform, however to resolve Whereby related issues you'll need to disable that feature. Avast Support Article
Last modified 2mo ago