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  • 📹Whereby 101
    • Create Your Video Experience
      • Get started in 3 steps
      • Embedding Whereby in a web app
        • Using Whereby's Web Component & Pre-built UI
          • Script Tags
          • With Low Code
            • Embedding in Squarespace or Wordpress
            • No code video conferencing in Bubble
        • Using Whereby's Browser SDK with React Hooks for a fully custom UI
      • Embedding Whereby in a mobile app
        • Embedding Whereby in iOS
          • Using Whereby's Native iOS SDK
        • Embedding Whereby in Android
          • Using Whereby's Native SDK
        • Using Flutter
        • Using React Native
      • Github SDK Examples
      • Meeting scheduling with Cronofy
    • Generating Room URLs
      • Name prefixes
      • Using “Create a room”
      • Using Postman
    • Customize Your Video Experience
      • During room creation
      • Using Attributes/URL Params
      • Global preferences
      • Branding elements
      • Dial-In
      • File sharing
      • Breakout Groups with Embedded
      • Waiting Rooms
    • User roles & Meeting Permissions
    • FAQ
      • Accessibility
      • Whereby Words
      • Firewall & Security
      • HIPAA compliant setup
      • Allowed Domains & Localhost
      • Whereby Embedded Feature Comparison
  • 🔍Meeting Content & Quality
    • Recording
      • Cloud Recording
      • Local Recording
    • Transcribing
      • Session Transcription
      • Recording Transcription
    • Live Captions
    • Session summaries
    • Live streaming RTMP
    • Quality Insights
      • Real-time troubleshooting
      • Using the Insights dashboard
      • Improving call quality
      • Tracking room events with Webhooks
  • 🤷End User
    • End User Support Guides
      • Supported Browsers & Devices
      • Screen Sharing Setup & Usage
      • Using Breakout Groups
      • Troubleshooting & Basics
  • 🚚Developer Guides
    • Quickly deploy Whereby to your domain
    • Tracking Customer Usage
    • Migrating from Twilio
      • Twilio JS SDK Quick Migration
      • Twilio JS SDK Direct Migration
  • 🖥️Reference
    • REST API Reference
      • /meetings
      • /insights
      • /recordings
      • /transcriptions
      • /summaries
      • /rooms
    • Web Component Reference
    • React Hooks Reference
      • Quick Start
        • Getting started with the Browser SDK
      • Guides & Tutorials
        • Migrate from version 2.x to 3
        • Grid logic
        • Custom Video Tiles with React
        • Usage with Next.js
        • How to customize the toolbar
      • API Reference
        • WherebyProvider
        • VideoView
        • VideoGrid
        • useLocalMedia
        • useRoomConnection
      • Types
    • React Native Reference
      • Quick Start
      • WherebyEmbed
    • Webhooks Reference
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  1. End User

End User Support Guides

Last updated 12 months ago

Was this helpful?

After you've successfully implemented Whereby, some of your end users may need guidance on how to use the features of Whereby or experience problems with meetings. To help you help your customers we've put together a collection of guides that you can re-use in your own support documentation, or reference as internal guides for your support team.

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Supported Browsers & Devices

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Screen Sharing Setup & Usage

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Using Breakout Groups

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Troubleshooting & Basics